{"id":3644,"date":"2025-05-07T20:10:29","date_gmt":"2025-05-08T00:10:29","guid":{"rendered":"https:\/\/dev.c2-itsm.com\/gestion-du-changement\/"},"modified":"2025-10-03T18:08:13","modified_gmt":"2025-10-03T18:08:13","slug":"change-management","status":"publish","type":"page","link":"https:\/\/c2-itsm.com\/en\/change-management\/","title":{"rendered":"Change management"},"content":{"rendered":"

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Change management<\/h1><\/div><\/div><\/div>

Orchestrate your change processes with ease.<\/h2><\/div>

System updates, new tool deployments, or equipment retirements always carry some risk. With the C2 platform, you can manage change using approved workflows, clear rules, and structured tracking. Each request is logged, centralized, and linked to your assets, users, and services\u2014ensuring smooth and secure execution.<\/p>\n<\/div>

Plan a demo<\/span><\/a><\/div><\/div><\/div>
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Better-managed changes, better-controlled impact<\/h2><\/div><\/div><\/div>
Frame your processes<\/div><\/div>

A structured ITIL-inspired model<\/h4><\/div>
\"Two<\/span><\/div>

Guide each change request with clear steps: approval, impact, validation, and implementation. C2 draws on ITIL best practices without rigidity, ensuring smooth adoption by your teams.<\/p>\n<\/div><\/div><\/div>

Adapt to your reality<\/div><\/div>

Flexible and customizable management<\/h4><\/div>
\"Utility<\/span><\/div>

Create your own change types, adjust approval rules, and tailor forms based on context: IT, facilities, HR, or municipal services. Change management adapts seamlessly to your operations.<\/p>\n<\/div><\/div><\/div>

Control the impact<\/div><\/div>

Changes connected to your assets<\/h4><\/div>
\"Woman<\/span><\/div>

Track every change in the CMDB, with full history and links to related equipment, software, services, and users. Gain visibility, traceability, and performance across your operations.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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Better-managed changes, in every context<\/h2><\/div>

C2 helps you manage critical changes at every stage, from planning and validation to deployment. Whether it\u2019s an IT, organizational, or hardware change, you can structure operations, minimize risks, and ensure better collaboration between teams.<\/p>\n<\/div><\/div><\/div>

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Automate business processes<\/h4><\/div><\/div><\/div><\/div>

Software deployment, updates, and more\u2026 The C2 platform automatically triggers change workflows based on clear rules. Save time, reduce oversights, and ensure consistent change implementation across your organization.<\/p>\n<\/div>

Learn more about process automation<\/a><\/p>\n<\/div><\/div><\/div>

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Deploy your IT projects efficiently<\/h4><\/div><\/div><\/div><\/div>

Orchestrate technical changes such as system updates, software deployments, and access changes. Track impacts, dependencies, and approvals, all from one place.<\/p>\n<\/div>

Learn more about C2 for IT providers<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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Manage changes in healthcare<\/h4><\/div><\/div><\/div><\/div>

With new regulations, emerging technologies, and evolving clinical needs, the healthcare sector demands strict change management. C2 helps you plan, validate, and track every modification, from equipment to processes, while ensuring continuity of care.<\/p>\n<\/div>

Learn more about C2 for municipalities<\/p>\n<\/div><\/div><\/div>

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Support your organizational changes<\/h4><\/div><\/div><\/div><\/div>

Department mergers, new internal policies, vendor changes\u2026 The C2 platform helps you structure and document administrative changes with precision. Follow key steps, keep teams informed, and maintain operational agility, even during transition periods.<\/p>\n<\/div>

Learn more about C2 for administrative departments<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Change management<\/h2><\/div>

Powerful tools to structure, plan, and deploy changes without friction<\/h3><\/div>
Plan your demo<\/span><\/i><\/a><\/div>

Discover how the C2 platform simplifies change management with a structured process, clear rules, and automated tracking. Stay in control, reduce risks, and ensure smooth implementation\u2014from the first request to final closure.<\/p>\n<\/div><\/div><\/div>

\"A<\/span><\/div><\/div><\/div>

Customizable change types<\/h4><\/div>

Create models tailored to your reality: standard, regulated, or urgent changes. Each type follows a defined path, with its own rules, validations, and criticality levels.<\/p>\n<\/div><\/div><\/div>

Approved and traceable workflows<\/h4><\/div>

Configure clear, auditable validation steps assigned to the right people. The entire path of each request is visible at a glance.<\/p>\n<\/div><\/div><\/div>

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Complete change log<\/h4><\/div>

Keep a detailed record of every action taken: who, when, and why. This log simplifies audits and strengthens accountability for all stakeholders.<\/p>\n<\/div><\/div><\/div>

Track timelines and impacts<\/h4><\/div>

Monitor changes in real time. Visualize pending tasks, missed deadlines, and connections to affected assets, users, and services.<\/p>\n<\/div><\/div><\/div>

Automation of repetitive actions<\/h4><\/div>

Trigger notifications, ticket creation, or status changes automatically, based on your business rules. Reduce manual workload and streamline interventions.<\/p>\n<\/div><\/div><\/div>

Cross-visibility with the CMDB<\/h4><\/div>

Quickly identify the impact of changes through links with equipment, users, and services. Gain a clear vision for smarter planning.<\/p>\n<\/div><\/div><\/div>

\"Doctor<\/span><\/div><\/div><\/div>
Plan your demo<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div>
\"<\/span><\/div><\/div><\/div>

“In my opinion, C2\u2019s greatest strength is truly its automation capability. No matter the process you need to implement, there will always be a way to add conditions and trigger actions based on your needs.”<\/p>\n<\/div>

William Turcotte<\/p>\n<\/div>

Functional IT business analyst \u2013 Acceo<\/p>\n<\/div><\/div><\/div>

Read the case study<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Manage your changes, structure your processes, gain efficiency.<\/h3><\/div>

Orchestrate every request with clarity, flexibility, and traceability thanks to change management aligned with your objectives.<\/p>\n<\/div>

Schedule your demo<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Every month, discover articles, news, and more with the C2 newsletter, delivered straight to your inbox.<\/p>\n<\/div>

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Case Study: the city of Beloeil used the C2 Platform<\/h6><\/div>
Read more<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-3644","page","type-page","status-publish","hentry"],"yoast_head":"\nChange management | C2 ITSM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/c2-itsm.com\/en\/change-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Change management | C2 ITSM\" \/>\n<meta property=\"og:url\" content=\"https:\/\/c2-itsm.com\/en\/change-management\/\" \/>\n<meta property=\"og:site_name\" content=\"C2 ITSM\" \/>\n<meta property=\"article:publisher\" 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