{"id":3722,"date":"2025-05-22T14:44:52","date_gmt":"2025-05-22T18:44:52","guid":{"rendered":"https:\/\/dev.c2-itsm.com\/departement-ti\/"},"modified":"2025-10-08T18:47:42","modified_gmt":"2025-10-08T18:47:42","slug":"it-department-service-management","status":"publish","type":"page","link":"https:\/\/c2-itsm.com\/en\/it-department-service-management\/","title":{"rendered":"IT department"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-animated\" style=\"--awb-border-sizes-top:0;--awb-border-sizes-bottom:0;--awb-border-sizes-left:0;--awb-border-sizes-right:0;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:50px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-image:url(&quot;\/wp-content\/uploads\/2025\/05\/AdobeStock_327983316.svg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;--awb-animation-color:var(--awb-color4);\" data-animationType=\"revealInRight\" data-animationDuration=\"0.4\" data-animationOffset=\"top-into-view\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_5 2_5 fusion-flex-column\" style=\"--awb-padding-right:0px;--awb-padding-left:0px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:40%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:25px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:3 \/ 2;--awb-object-position:0% 53%;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1200\" height=\"800\" alt=\"IT technician kneeling in front of servers \u2013 managing and automating IT operations with C2 ITSM.\" title=\"AdobeStock_29247233\" src=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_29247233.jpg\" class=\"img-responsive wp-image-2490 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" srcset=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_29247233-200x133.jpg 200w, \/wp-content\/uploads\/2025\/05\/AdobeStock_29247233-400x267.jpg 400w, \/wp-content\/uploads\/2025\/05\/AdobeStock_29247233-600x400.jpg 600w, \/wp-content\/uploads\/2025\/05\/AdobeStock_29247233-800x533.jpg 800w, \/wp-content\/uploads\/2025\/05\/AdobeStock_29247233.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_5 3_5 fusion-flex-column\" style=\"--awb-padding-top:50px;--awb-padding-right:45px;--awb-padding-bottom:50px;--awb-padding-left:150px;--awb-padding-top-small:25px;--awb-padding-right-small:25px;--awb-padding-bottom-small:25px;--awb-padding-left-small:25px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:-100px;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:-100px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:25px;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:0;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-bottom:20px;--awb-font-size:44px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);margin:0;letter-spacing:var(--awb-typography1-letter-spacing);text-transform:var(--awb-typography1-text-transform);font-size:1em;line-height:var(--awb-typography1-line-height);\">Optimize your organization\u2019s IT management<\/h1><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_19);--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-font-size:18px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:300;margin:0;font-size:1em;\">Automate support requests, gain better visibility into your operations, and deliver a superior user experience with C2, a complete, visual ITSM platform tailored to the needs of Canada\u2019s public sector and beyond.<\/h2><\/div><div ><a class=\"fusion-button button-flat button-large button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color1);--button_border_color:var(--awb-color6);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:var(--awb-color4);--button_gradient_bottom_color:var(--awb-color4);--button_gradient_top_color_hover:var(--awb-custom_color_19);--button_gradient_bottom_color_hover:var(--awb-custom_color_19);--button_typography-font-family:&quot;Poppins&quot;;--button_typography-font-style:normal;--button_typography-font-weight:600;--button_margin-top:10px;--button_margin-right:0px;--button_margin-bottom:10px;--button_margin-left:0px;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/mkt.c2-itsm.com\/demo\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Book your demo<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-shadow\" style=\"--awb-height:20px;--awb-amount:20px;background:radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-webkit-radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-moz-radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-o-radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0;--awb-border-sizes-right:0px;--awb-border-color:hsla(var(--awb-color4-h),var(--awb-color4-s),calc(var(--awb-color4-l) - 2%),var(--awb-color4-a));--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-padding-bottom:100px;--awb-margin-top:0px;--awb-background-color:var(--awb-color2);--awb-background-image:linear-gradient(180deg, #ffffff 0%,var(--awb-color2) 100%);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_5_6 5_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:83.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.304%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.304%;--awb-width-medium:83.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-font-size:39px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);margin:0;letter-spacing:var(--awb-typography1-letter-spacing);text-transform:var(--awb-typography1-text-transform);font-size:1em;line-height:var(--awb-typography1-line-height);\">Why choose the C2 platform for your IT department?<\/h2><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-margin-bottom:50px;\"><p>Your IT department plays a central role in your organization\u2019s performance. With C2, you can centralize request management, gain visibility into your IT assets, and improve response times. Our platform helps you meet service level agreements (SLAs), automate routine processes, and better support your organization\u2019s digital operations.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-color:hsla(var(--awb-color3-h),var(--awb-color3-s),calc(var(--awb-color3-l) - 2%),var(--awb-color3-a));--awb-border-color-hover:var(--awb-color3);--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:40px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-block\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-div\" style=\"--awb-text-color:var(--awb-custom_color_19);--awb-margin-bottom:0px;\"><div class=\"fusion-title-heading title-heading-left title-heading-tag\" style=\"margin:0;\">Accelerate request handling<\/div><\/div><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Streamline intake and centralize IT requests<\/h4><\/div><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-aspect-ratio:3 \/ 2;--awb-object-position:62% 100%;--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none has-aspect-ratio\" style=\"border-radius:12px;\"><img decoding=\"async\" width=\"1200\" height=\"800\" alt=\"Technician working at computer screens in an IT office \u2013 managing support requests with C2 ITSM.\" title=\"AdobeStock_267042064\" src=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_267042064.jpg\" class=\"img-responsive wp-image-2480 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" srcset=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_267042064-200x133.jpg 200w, \/wp-content\/uploads\/2025\/05\/AdobeStock_267042064-400x267.jpg 400w, \/wp-content\/uploads\/2025\/05\/AdobeStock_267042064-600x400.jpg 600w, \/wp-content\/uploads\/2025\/05\/AdobeStock_267042064-800x533.jpg 800w, \/wp-content\/uploads\/2025\/05\/AdobeStock_267042064.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"--awb-margin-bottom:15px;\"><p>Receive, sort, and assign internal IT support requests efficiently. Reduce processing times without overloading your teams, and improve the service experience for your users.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-color:hsla(var(--awb-color3-h),var(--awb-color3-s),calc(var(--awb-color3-l) - 2%),var(--awb-color3-a));--awb-border-color-hover:var(--awb-color3);--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:40px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-block\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-div\" style=\"--awb-text-color:var(--awb-custom_color_19);--awb-margin-bottom:0px;\"><div class=\"fusion-title-heading title-heading-left title-heading-tag\" style=\"margin:0;\">Automate your operations<\/div><\/div><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;--awb-margin-right-small:55px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Manage recurring processes in one click<\/h4><\/div><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-aspect-ratio:3 \/ 2;--awb-object-position:52% 99%;--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none has-aspect-ratio\" style=\"border-radius:12px;\"><img decoding=\"async\" width=\"1200\" height=\"675\" alt=\"IT specialist connecting cables in a server rack \u2013 automating repetitive processes with C2 ITSM.\" title=\"AdobeStock_922171129\" src=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_922171129.jpg\" class=\"img-responsive wp-image-2502 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" srcset=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_922171129-200x113.jpg 200w, \/wp-content\/uploads\/2025\/05\/AdobeStock_922171129-400x225.jpg 400w, \/wp-content\/uploads\/2025\/05\/AdobeStock_922171129-600x338.jpg 600w, \/wp-content\/uploads\/2025\/05\/AdobeStock_922171129-800x450.jpg 800w, \/wp-content\/uploads\/2025\/05\/AdobeStock_922171129.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-3 fusion-text-no-margin\" style=\"--awb-margin-bottom:15px;\"><p>Automate the creation, closure, and tracking of recurring requests (access, incidents, installations).<br \/>\nReduce manual errors and increase productivity across your IT operations.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-color:hsla(var(--awb-color3-h),var(--awb-color3-s),calc(var(--awb-color3-l) - 2%),var(--awb-color3-a));--awb-border-color-hover:var(--awb-color3);--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:40px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-block\"><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-div\" style=\"--awb-text-color:var(--awb-custom_color_19);--awb-margin-bottom:0px;\"><div class=\"fusion-title-heading title-heading-left title-heading-tag\" style=\"margin:0;\">Support data-driven decisions<\/div><\/div><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Track SLAs and improve IT performance<\/h4><\/div><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-aspect-ratio:3 \/ 2;--awb-object-position:53% 0%;--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none has-aspect-ratio\" style=\"border-radius:12px;\"><img decoding=\"async\" width=\"1200\" height=\"800\" alt=\"Two IT professionals reviewing performance reports \u2013 measuring SLA results and continuous improvement with C2 ITSM.\" title=\"AdobeStock_508662584\" src=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_508662584.jpg\" class=\"img-responsive wp-image-2705 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" srcset=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_508662584-200x133.jpg 200w, \/wp-content\/uploads\/2025\/05\/AdobeStock_508662584-400x267.jpg 400w, \/wp-content\/uploads\/2025\/05\/AdobeStock_508662584-600x400.jpg 600w, \/wp-content\/uploads\/2025\/05\/AdobeStock_508662584-800x533.jpg 800w, \/wp-content\/uploads\/2025\/05\/AdobeStock_508662584.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-4 fusion-text-no-margin\" style=\"--awb-margin-bottom:15px;\"><p>Analyse response times, resolution rates, and request volumes. Generate clear reports that demonstrate IT\u2019s value and drive continuous improvement.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-shadow\" style=\"--awb-height:20px;--awb-amount:20px;background:radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-webkit-radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-moz-radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-o-radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:right top;--awb-border-sizes-bottom:4px;--awb-border-color:var(--awb-color5);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-padding-bottom:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-image:url(&quot;\/wp-content\/uploads\/2025\/05\/AdobeStock_271133269.jpg&quot;);--awb-background-size:contain;--awb-flex-wrap:wrap;\" ><div class=\"awb-background-mask\" style=\"background-image:  url(data:image\/svg+xml;utf8,%3Csvg%20width%3D%221920%22%20height%3D%22954%22%20fill%3D%22none%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Cg%20clip-path%3D%22url%28%23prefix__clip0_77_23308%29%22%3E%3Cpath%20fill-rule%3D%22evenodd%22%20clip-rule%3D%22evenodd%22%20d%3D%22M1173%200H0v954h1313l-140-238.5h70l70-119h70L1313%20477l70-119.5h-70l-70-119h-70l70-119.5-70-119zm747%200v954h113V0h-113z%22%20fill%3D%22rgba%28255%2C255%2C255%2C1%29%22%2F%3E%3Cpath%20d%3D%22M1102.98%20835l69.98%20119H1033l69.98-119z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.1%22%2F%3E%3Cpath%20d%3D%22M1382.91%20834.998l69.98%20119h-139.96l69.98-119z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.24%22%2F%3E%3Cpath%20d%3D%22M1172.96%20954l-69.98-119h139.97l-69.99%20119z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.4%22%2F%3E%3Cpath%20d%3D%22M1032.98%20715.941l-69.98%20119h139.96l-69.98-119z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.12%22%2F%3E%3Cpath%20d%3D%22M1172.96%20715.5l69.99%20119.5h-139.97l69.98-119.5z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.55%22%2F%3E%3Cpath%20d%3D%22M1102.98%20834.998l69.98-119.5H1033l69.98%20119.5z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.25%22%2F%3E%3Cpath%20d%3D%22M1382.91%20834.998l-69.98-119.5h139.96l-69.98%20119.5z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.85%22%2F%3E%3Cpath%20d%3D%22M1172.96%20596.5l69.99%20119h-139.97l69.98-119z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.75%22%2F%3E%3Cpath%20d%3D%22M1242.95%20715.5l69.98-119h-139.97l69.99%20119z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.85%22%2F%3E%3Cpath%20d%3D%22M1242.98%20596.5l69.98-119.5H1173l69.98%20119.5z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.7%22%2F%3E%3Cpath%20d%3D%22M1032.98%20477l69.98%20119.5H963l69.98-119.5z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.05%22%2F%3E%3Cpath%20d%3D%22M1312.93%20477l69.98%20119.5h-139.96l69.98-119.5z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.9%22%2F%3E%3Cpath%20d%3D%22M1102.98%20119.002l69.98-119H1033l69.98%20119z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.1%22%2F%3E%3Cpath%20d%3D%22M1312.93%200l69.98%20119h-139.96l69.98-119z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.7%22%2F%3E%3Cpath%20d%3D%22M1172.96%200l-69.98%20119h139.97L1172.96%200z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.25%22%2F%3E%3Cpath%20d%3D%22M1172.98%20238.5l69.98-119.5H1103l69.98%20119.5z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.42%22%2F%3E%3Cpath%20d%3D%22M1032.98%20238.5l69.98-119.5H963l69.98%20119.5z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.24%22%2F%3E%3Cpath%20d%3D%22M1172.96%20357.5l69.99-119h-139.97l69.98%20119z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.15%22%2F%3E%3Cpath%20d%3D%22M1242.95%20238.5l69.98%20119h-139.97l69.99-119z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.65%22%2F%3E%3Cpath%20d%3D%22M1102.98%20357.5l69.98%20119.5H1033l69.98-119.5z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.3%22%2F%3E%3Cpath%20d%3D%22M1312.98%20477l69.98-119.5H1243l69.98%20119.5z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.85%22%2F%3E%3Cpath%20d%3D%22M1172.96%20477l69.99-119.5h-139.97l69.98%20119.5z%22%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20fill-opacity%3D%22.75%22%2F%3E%3C%2Fg%3E%3Cdefs%3E%3CclipPath%20id%3D%22prefix__clip0_77_23308%22%3E%3Cpath%20fill%3D%22rgba%28253%2C227%2C212%2C1%29%22%20d%3D%22M0%200h1920v954H0z%22%2F%3E%3C%2FclipPath%3E%3C%2Fdefs%3E%3C%2Fsvg%3E);opacity: 1 ;mix-blend-mode:normal;\"><\/div><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-padding-right:10px;--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:60px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:20px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Optimize IT management with C2<\/h2><\/div><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-custom_color_19);--awb-margin-top:15px;--awb-margin-bottom:20px;--awb-font-size:24px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:300;margin:0;font-size:1em;\">Accelerate request handling and deliver better service to your internal users.<\/h3><\/div><div class=\"fusion-text fusion-text-5\" style=\"--awb-margin-right:85px;\"><p>The C2 platform gives you the flexibility to adapt IT processes without coding.<br \/>\nConfigure, measure, and continuously improve your services, whether it\u2019s incident management, access requests, or IT asset tracking.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat button-large button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--button_typography-font-family:&quot;Poppins&quot;;--button_typography-font-style:normal;--button_typography-font-weight:600;--button_margin-top:20px;--button_margin-bottom:20px;--button_margin-left:0px;\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Plan your demo<\/span><i class=\"fa-external-link-alt fas awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-padding-right:20px;--awb-padding-bottom-small:40px;--awb-padding-left-small:0px;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:65px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 1200px + 75px );margin-left: calc(-75px \/ 2 );margin-right: calc(-75px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:37.5px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:37.5px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:37.5px;--awb-spacing-left-medium:37.5px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:37.5px;--awb-spacing-left-small:37.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Incident and request management<\/h4><\/div><div class=\"fusion-text fusion-text-6 fusion-text-no-margin\"><p>Handle every request efficiently by prioritizing urgent cases and maintaining clear follow-up until resolution.<\/p>\n<\/div><div class=\"fusion-text fusion-text-7\" style=\"--awb-font-size:14px;--awb-margin-top:15px;--awb-margin-right:45px;\"><p><a href=\"\/en\/incident-problem-management\/\">Discover incident and problem management<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:calc( 0.036 * calc( 100% - 75px ) );--awb-margin-bottom-large:0px;--awb-spacing-left-large:calc( 0.051 * calc( 100% - 75px ) );--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:calc( 0.036 * calc( 100% - 75px ) );--awb-spacing-left-medium:calc( 0.051 * calc( 100% - 75px ) );--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:37.5px;--awb-spacing-left-small:37.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:4 \/ 3;--awb-object-position:48% 100%;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none has-aspect-ratio\" style=\"border-radius:12px;\"><img decoding=\"async\" width=\"1200\" height=\"755\" alt=\"Two IT professionals reviewing network diagrams \u2013 managing incidents and service requests with C2 ITSM.\" title=\"AdobeStock_336988483\" src=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_336988483.jpg\" class=\"img-responsive wp-image-2812 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" srcset=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_336988483-200x126.jpg 200w, \/wp-content\/uploads\/2025\/05\/AdobeStock_336988483-400x252.jpg 400w, \/wp-content\/uploads\/2025\/05\/AdobeStock_336988483-600x378.jpg 600w, \/wp-content\/uploads\/2025\/05\/AdobeStock_336988483-800x503.jpg 800w, \/wp-content\/uploads\/2025\/05\/AdobeStock_336988483.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-top:0px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:00px;--awb-spacing-right-large:37.5px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:37.5px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:37.5px;--awb-spacing-left-medium:37.5px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:25px;--awb-spacing-right-small:37.5px;--awb-spacing-left-small:37.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-13 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Integrated knowledge base<\/h4><\/div><div class=\"fusion-text fusion-text-8 fusion-text-no-margin\"><p>Provide access to help articles, procedures, and tutorials to reduce repetitive requests and improve self-service.<\/p>\n<\/div><div class=\"fusion-text fusion-text-9\" style=\"--awb-font-size:14px;--awb-margin-top:45px;--awb-margin-right:45px;\"><p><a href=\"\/en\/service-desk-itsm\/\">Explore the service centre<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-top:0px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:55px;--awb-spacing-right-large:37.5px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:37.5px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:37.5px;--awb-spacing-left-medium:37.5px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:0;--awb-spacing-right-small:37.5px;--awb-spacing-left-small:37.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Flexible and scalable IT service catalogue<\/h4><\/div><div class=\"fusion-text fusion-text-10 fusion-text-no-margin\"><p>Standardize service offerings, clarify expectations, and enhance the user experience with an intuitive portal.<\/p>\n<\/div><div class=\"fusion-text fusion-text-11\" style=\"--awb-font-size:14px;--awb-margin-top:25px;--awb-margin-right:45px;\"><p><a href=\"\/en\/service-desk-itsm\/\">Discover the service centre<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-right:15px;--awb-padding-left:15px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:55px;--awb-spacing-right-large:37.5px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:37.5px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:37.5px;--awb-spacing-left-medium:37.5px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:0;--awb-spacing-right-small:37.5px;--awb-spacing-left-small:37.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-15 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Reporting and key performance indicators (KPI)<\/h4><\/div><div class=\"fusion-text fusion-text-12 fusion-text-no-margin\"><p>Track SLAs, satisfaction levels, and demand volumes at a glance with customizable dashboards.<\/p>\n<\/div><div class=\"fusion-text fusion-text-13\" style=\"--awb-font-size:14px;--awb-margin-top:5px;\"><p><a href=\"\/en\/service-performance-management\/\">Learn more about SLA management<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:55px;--awb-spacing-right-large:37.5px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:37.5px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:37.5px;--awb-spacing-left-medium:37.5px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:0;--awb-spacing-right-small:37.5px;--awb-margin-bottom-small:30px;--awb-spacing-left-small:37.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-16 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">License and IT asset tracking<\/h4><\/div><div class=\"fusion-text fusion-text-14 fusion-text-no-margin\"><p>View the status, location, and usage history of all your IT equipment with a connected CMDB.<\/p>\n<\/div><div class=\"fusion-text fusion-text-15\" style=\"--awb-font-size:14px;--awb-margin-top:25px;\"><p><a href=\"\/en\/asset-management-cmdb\/\">Discover IT asset and CMDB management<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-margin-top:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:70px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:right center;--awb-border-sizes-top:0;--awb-border-sizes-bottom:4px;--awb-border-color:var(--awb-color5);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-padding-left:226px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:var(--awb-custom_color_1);--awb-background-size:;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center fusion-no-small-visibility\" style=\"--awb-padding-bottom:35px;--awb-bg-image:url(&#039;\/wp-content\/uploads\/2025\/07\/CTA-IT-1.png&#039;);--awb-bg-position:right bottom;--awb-bg-size:;--awb-width-large:100%;--awb-margin-top-large:-75px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column fusion-column-has-bg-image\" data-bg-url=\"\/wp-content\/uploads\/2025\/07\/CTA-IT-1.png\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_3_5 3_5 fusion-flex-column\" style=\"--awb-padding-right:28px;--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.2%;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:0%;--awb-spacing-left-medium:3.2%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-17 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-top:150px;--awb-font-size:36px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\">Take your IT support to the next level<\/h3><\/div><div class=\"fusion-text fusion-text-16\"><p>Book a demo with our team to discover how C2\u2019s ITSM platform can adapt to your department\u2019s unique needs.<\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-custom fusion-button-default button-3 fusion-button-span-no fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color4);--button_border_color:var(--awb-color4);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color1);--button_gradient_top_color_hover:var(--awb-custom_color_19);--button_gradient_bottom_color_hover:var(--awb-custom_color_19);--button_typography-font-family:&quot;Poppins&quot;;--button_typography-font-style:normal;--button_typography-font-weight:600;--button_margin-top:25px;--button_margin-right:0px;--button_margin-bottom:25px;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/mkt.c2-itsm.com\/demo\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Request your demo<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_2_5 2_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:40%;--awb-order-medium:0;--awb-spacing-right-medium:4.8%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0;--awb-border-sizes-bottom:0;--awb-border-sizes-left:0;--awb-border-sizes-right:0;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:35px;--awb-padding-right:15px;--awb-padding-bottom:35px;--awb-padding-left:15px;--awb-padding-right-small:55px;--awb-padding-left-small:55px;--awb-margin-top:00px;--awb-margin-bottom:0px;--awb-background-color:var(--awb-color2);--awb-background-image:linear-gradient(180deg, rgba(255,255,255,0) 82%,var(--awb-color1) 100%);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_6 1_6 fusion-flex-column fusion-flex-align-self-stretch fusion-column-inner-bg-wrapper\" style=\"--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-overflow:hidden;--awb-inner-bg-color:var(--awb-color1);--awb-inner-bg-color-hover:var(--awb-color1);--awb-inner-bg-size:cover;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-inner-bg-border-radius:12px 12px 12px 12px;--awb-inner-bg-overflow:hidden;--awb-width-large:16.666666666667%;--awb-margin-top-large:25px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:0%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/blog.c2-itsm.com\/fr\/gestion-incidents-probl%C3%A8me\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:2 \/ 1;--awb-object-position:54% 0%;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-6 hover-type-none has-aspect-ratio\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/blog.c2-itsm.com\/incident-problem-management\" target=\"_self\" aria-label=\"automation-feature highlights\"><img decoding=\"async\" width=\"791\" height=\"529\" src=\"\/wp-content\/uploads\/2025\/05\/automation-feature-highlights.jpg\" class=\"img-responsive wp-image-2231 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"\/wp-content\/uploads\/2025\/05\/automation-feature-highlights-200x134.jpg 200w, \/wp-content\/uploads\/2025\/05\/automation-feature-highlights-400x268.jpg 400w, \/wp-content\/uploads\/2025\/05\/automation-feature-highlights-600x401.jpg 600w, \/wp-content\/uploads\/2025\/05\/automation-feature-highlights.jpg 791w\" sizes=\"(max-width: 800px) 100vw, 200px\" \/><\/a><\/span><\/div><div class=\"fusion-title title fusion-title-18 fusion-sep-none fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-top:15px;--awb-margin-right:10px;--awb-margin-left:10px;--awb-margin-top-small:14px;--awb-margin-right-small:10px;--awb-margin-left-small:10px;\"><h6 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:400;margin:0;\">Incident management: turning disruptions into opportunities<\/h6><\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-4 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color4);--button_border_color:var(--awb-color4);--button_accent_hover_color:var(--awb-color5);--button_border_hover_color:var(--awb-color5);--button_border_width-top:0;--button_border_width-right:0;--button_border_width-bottom:0;--button_border_width-left:0;--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color1);--button_gradient_top_color_hover:var(--awb-color1);--button_gradient_bottom_color_hover:var(--awb-color1);--button_padding-top:0px;--button_padding-right:0px;--button_padding-bottom:0px;--button_padding-left:10px;--button_margin-top:30px;\" target=\"_self\" href=\"https:\/\/blog.c2-itsm.com\/incident-problem-management\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Read article<\/span><i class=\"FAC2Larrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_6 1_6 fusion-flex-column fusion-flex-align-self-stretch fusion-column-inner-bg-wrapper\" style=\"--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-overflow:hidden;--awb-inner-bg-color:var(--awb-color1);--awb-inner-bg-color-hover:var(--awb-color1);--awb-inner-bg-size:cover;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-inner-bg-border-radius:12px 12px 12px 12px;--awb-inner-bg-overflow:hidden;--awb-width-large:16.666666666667%;--awb-margin-top-large:25px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:0%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/blog.c2-itsm.com\/enterprise-service-management-mid-sized-organizations\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-7 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/blog.c2-itsm.com\/beyond-itsm-esm-examples\" target=\"_self\" aria-label=\"Enterprise service management made simple What it really means for mid-sized organizations\"><img decoding=\"async\" width=\"1500\" height=\"750\" alt=\"Enterprise service management made simple What it really means for mid-sized organizations\" src=\"\/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations.jpg\" class=\"img-responsive wp-image-4040\" srcset=\"\/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations-200x100.jpg 200w, \/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations-400x200.jpg 400w, \/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations-600x300.jpg 600w, \/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations-800x400.jpg 800w, \/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations-1200x600.jpg 1200w, \/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations.jpg 1500w\" sizes=\"(max-width: 800px) 100vw, 200px\" \/><\/a><\/span><\/div><div class=\"fusion-title title fusion-title-19 fusion-sep-none fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-top:14px;--awb-margin-right:10px;--awb-margin-left:10px;--awb-margin-top-small:14px;--awb-margin-right-small:10px;--awb-margin-left-small:10px;\"><h6 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:400;margin:0;\">Enterprise service management made simple for mid-sized organizations<\/h6><\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-5 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color4);--button_border_color:var(--awb-color4);--button_accent_hover_color:var(--awb-color5);--button_border_hover_color:var(--awb-color5);--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color1);--button_gradient_top_color_hover:var(--awb-color1);--button_gradient_bottom_color_hover:var(--awb-color1);--button_padding-top:25px;--button_padding-right:0px;--button_padding-bottom:0px;--button_padding-left:10px;--button_margin-top:5px;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/blog.c2-itsm.com\/enterprise-service-management-mid-sized-organizations\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Read article<\/span><i class=\"FAC2Larrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_6 1_6 fusion-flex-column fusion-flex-align-self-stretch fusion-column-inner-bg-wrapper\" style=\"--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-overflow:hidden;--awb-inner-bg-color:var(--awb-color1);--awb-inner-bg-color-hover:var(--awb-color1);--awb-inner-bg-size:cover;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-inner-bg-border-radius:12px 12px 12px 12px;--awb-inner-bg-overflow:hidden;--awb-width-large:16.666666666667%;--awb-margin-top-large:25px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:0%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/blog.c2-itsm.com\/itsm-hr-management\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:2 \/ 1;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-8 hover-type-none has-aspect-ratio\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/blog.c2-itsm.com\/itsm-hr-management\" target=\"_self\" aria-label=\"Moderniser la gestion des ressources humaines avec ITSM\"><img decoding=\"async\" width=\"1500\" height=\"750\" src=\"\/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM.webp\" class=\"img-responsive wp-image-2168 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"\/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM-200x100.webp 200w, \/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM-400x200.webp 400w, \/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM-600x300.webp 600w, \/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM-800x400.webp 800w, \/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM-1200x600.webp 1200w, \/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM.webp 1500w\" sizes=\"(max-width: 800px) 100vw, 200px\" \/><\/a><\/span><\/div><div class=\"fusion-title title fusion-title-20 fusion-sep-none fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-top:14px;--awb-margin-right:10px;--awb-margin-bottom:45px;--awb-margin-left:10px;--awb-margin-top-small:14px;--awb-margin-right-small:10px;--awb-margin-left-small:10px;\"><h6 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:400;margin:0;\">Human Resources: bringing efficiency through service management<\/h6><\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-6 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color4);--button_border_color:var(--awb-color4);--button_accent_hover_color:var(--awb-color5);--button_border_hover_color:var(--awb-color5);--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color1);--button_gradient_top_color_hover:var(--awb-color1);--button_gradient_bottom_color_hover:var(--awb-color1);--button_padding-top:0px;--button_padding-right:0px;--button_padding-bottom:0px;--button_padding-left:10px;\" target=\"_self\" href=\"https:\/\/blog.c2-itsm.com\/itsm-hr-management\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Read article<\/span><i class=\"FAC2Larrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-column-inner-bg-wrapper\" style=\"--awb-overflow:hidden;--awb-inner-bg-color:var(--awb-color1);--awb-inner-bg-color-hover:var(--awb-color1);--awb-inner-bg-size:cover;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-inner-bg-border-radius:12px 12px 12px 12px;--awb-inner-bg-overflow:hidden;--awb-width-large:33.333333333333%;--awb-margin-top-large:25px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:0%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/mkt.c2-itsm.com\/fr\/infolettre\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row\"><div class=\"fusion-image-element sm-text-align-center\" style=\"--awb-aspect-ratio:4 \/ 1;--awb-margin-bottom:0px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-9 hover-type-none has-aspect-ratio\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/mkt.c2-itsm.com\/newsletter\" target=\"_self\" aria-label=\"Email Headeren\"><img decoding=\"async\" width=\"600\" height=\"175\" src=\"\/wp-content\/uploads\/2025\/10\/Email-Headeren.png\" class=\"img-responsive wp-image-3573 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"\/wp-content\/uploads\/2025\/10\/Email-Headeren-200x58.png 200w, \/wp-content\/uploads\/2025\/10\/Email-Headeren-400x117.png 400w, \/wp-content\/uploads\/2025\/10\/Email-Headeren.png 600w\" sizes=\"(max-width: 800px) 100vw, 400px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-17 fusion-text-no-margin\" style=\"--awb-margin-top:13px;--awb-margin-right:10px;--awb-margin-bottom:10px;--awb-margin-left:10px;\"><p>Every month, discover articles, news, and more with the C2 newsletter, delivered straight to your inbox.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-7 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color4);--button_border_color:var(--awb-color4);--button_accent_hover_color:var(--awb-color5);--button_border_hover_color:var(--awb-color5);--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color1);--button_gradient_top_color_hover:var(--awb-color1);--button_gradient_bottom_color_hover:var(--awb-color1);--button_padding-top:30px;--button_padding-bottom:0px;--button_padding-left:0px;--button_margin-top:5px;--button_margin-left:10px;\" target=\"_self\" href=\"https:\/\/mkt.c2-itsm.com\/newsletter\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Subscribe<\/span><i class=\"FAC2Larrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_6 1_6 fusion-flex-column fusion-flex-align-self-stretch fusion-column-inner-bg-wrapper\" style=\"--awb-padding-bottom:15px;;--awb-overflow:hidden;--awb-inner-bg-color:var(--awb-color1);--awb-inner-bg-color-hover:var(--awb-color1);--awb-inner-bg-size:cover;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-inner-bg-border-radius:12px 12px 12px 12px;--awb-inner-bg-overflow:hidden;--awb-width-large:16.666666666667%;--awb-margin-top-large:25px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:0%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/mkt.c2-itsm.com\/hubfs\/40013973\/Toolbox\/Case%20studies\/%C3%89tude%20de%20cas%20C2%20ITSM%20-%20Ville%20de%20Beloeil.pdf?hsLang=fr\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-between fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:2 \/ 1;--awb-object-position:48% 100%;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-10 hover-type-none has-aspect-ratio\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/mkt.c2-itsm.com\/hubfs\/40013973\/CaseStudyC2-EN.pdf\" target=\"_self\" aria-label=\"Beloeil\"><img decoding=\"async\" width=\"1104\" height=\"801\" src=\"\/wp-content\/uploads\/2025\/04\/Beloeil.jpg\" class=\"img-responsive wp-image-1749 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"\/wp-content\/uploads\/2025\/04\/Beloeil-200x145.jpg 200w, \/wp-content\/uploads\/2025\/04\/Beloeil-400x290.jpg 400w, \/wp-content\/uploads\/2025\/04\/Beloeil-600x435.jpg 600w, \/wp-content\/uploads\/2025\/04\/Beloeil-800x580.jpg 800w, \/wp-content\/uploads\/2025\/04\/Beloeil.jpg 1104w\" sizes=\"(max-width: 800px) 100vw, 200px\" \/><\/a><\/span><\/div><div class=\"fusion-title title fusion-title-21 fusion-sep-none fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-top:14px;--awb-margin-right:10px;--awb-margin-bottom:10px;--awb-margin-left:10px;--awb-margin-top-small:14px;--awb-margin-right-small:10px;--awb-margin-left-small:10px;\"><h6 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:400;margin:0;\">Case Study: the city of Beloeil used the C2 Platform<\/h6><\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-8 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color4);--button_border_color:var(--awb-color4);--button_accent_hover_color:var(--awb-color5);--button_border_hover_color:var(--awb-color5);--button_border_width-top:0;--button_border_width-right:0;--button_border_width-bottom:0;--button_border_width-left:0;--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color1);--button_gradient_top_color_hover:var(--awb-color1);--button_gradient_bottom_color_hover:var(--awb-color1);--button_padding-top:0px;--button_padding-right:0px;--button_padding-bottom:0px;--button_padding-left:10px;--button_margin-top:5px;\" target=\"_self\" href=\"https:\/\/mkt.c2-itsm.com\/hubfs\/40013973\/CaseStudyC2-EN.pdf\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Read more<\/span><i class=\"FAC2Larrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-3722","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IT department | C2 ITSM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/c2-itsm.com\/en\/it-department-service-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT department | C2 ITSM\" \/>\n<meta property=\"og:url\" content=\"https:\/\/c2-itsm.com\/en\/it-department-service-management\/\" \/>\n<meta property=\"og:site_name\" content=\"C2 ITSM\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/C2ITSM\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-08T18:47:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/c2-itsm.com\/wp-content\/uploads\/2025\/12\/Accueil.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"61 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/c2-itsm.com\/en\/it-department-service-management\/\",\"url\":\"https:\/\/c2-itsm.com\/en\/it-department-service-management\/\",\"name\":\"IT department | C2 ITSM\",\"isPartOf\":{\"@id\":\"https:\/\/c2-itsm.com\/en\/#website\"},\"datePublished\":\"2025-05-22T18:44:52+00:00\",\"dateModified\":\"2025-10-08T18:47:42+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/c2-itsm.com\/en\/it-department-service-management\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/c2-itsm.com\/en\/it-department-service-management\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/c2-itsm.com\/en\/it-department-service-management\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/c2-itsm.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"IT department\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/c2-itsm.com\/en\/#website\",\"url\":\"https:\/\/c2-itsm.com\/en\/\",\"name\":\"C2\",\"description\":\"Complete IT service management and process automation solution.\",\"publisher\":{\"@id\":\"https:\/\/c2-itsm.com\/en\/#organization\"},\"alternateName\":\"C2 ITSM\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/c2-itsm.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/c2-itsm.com\/en\/#organization\",\"name\":\"C2, un produit Sherweb\",\"url\":\"https:\/\/c2-itsm.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/c2-itsm.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"\/wp-content\/uploads\/2025\/12\/webC2-logo.svg\",\"contentUrl\":\"\/wp-content\/uploads\/2025\/12\/webC2-logo.svg\",\"width\":1,\"height\":1,\"caption\":\"C2, un produit Sherweb\"},\"image\":{\"@id\":\"https:\/\/c2-itsm.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/C2ITSM\",\"https:\/\/www.linkedin.com\/company\/c2-itsm\",\"https:\/\/www.youtube.com\/@C2-ITSM\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"IT department | C2 ITSM","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/c2-itsm.com\/en\/it-department-service-management\/","og_locale":"en_US","og_type":"article","og_title":"IT department | C2 ITSM","og_url":"https:\/\/c2-itsm.com\/en\/it-department-service-management\/","og_site_name":"C2 ITSM","article_publisher":"https:\/\/www.facebook.com\/C2ITSM","article_modified_time":"2025-10-08T18:47:42+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/c2-itsm.com\/wp-content\/uploads\/2025\/12\/Accueil.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"61 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/c2-itsm.com\/en\/it-department-service-management\/","url":"https:\/\/c2-itsm.com\/en\/it-department-service-management\/","name":"IT department | C2 ITSM","isPartOf":{"@id":"https:\/\/c2-itsm.com\/en\/#website"},"datePublished":"2025-05-22T18:44:52+00:00","dateModified":"2025-10-08T18:47:42+00:00","breadcrumb":{"@id":"https:\/\/c2-itsm.com\/en\/it-department-service-management\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/c2-itsm.com\/en\/it-department-service-management\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/c2-itsm.com\/en\/it-department-service-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/c2-itsm.com\/en\/"},{"@type":"ListItem","position":2,"name":"IT department"}]},{"@type":"WebSite","@id":"https:\/\/c2-itsm.com\/en\/#website","url":"https:\/\/c2-itsm.com\/en\/","name":"C2","description":"Complete IT service management and process automation solution.","publisher":{"@id":"https:\/\/c2-itsm.com\/en\/#organization"},"alternateName":"C2 ITSM","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/c2-itsm.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/c2-itsm.com\/en\/#organization","name":"C2, un produit Sherweb","url":"https:\/\/c2-itsm.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/c2-itsm.com\/en\/#\/schema\/logo\/image\/","url":"\/wp-content\/uploads\/2025\/12\/webC2-logo.svg","contentUrl":"\/wp-content\/uploads\/2025\/12\/webC2-logo.svg","width":1,"height":1,"caption":"C2, un produit Sherweb"},"image":{"@id":"https:\/\/c2-itsm.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/C2ITSM","https:\/\/www.linkedin.com\/company\/c2-itsm","https:\/\/www.youtube.com\/@C2-ITSM"]}]}},"_links":{"self":[{"href":"https:\/\/c2-itsm.com\/en\/wp-json\/wp\/v2\/pages\/3722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/c2-itsm.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/c2-itsm.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/c2-itsm.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/c2-itsm.com\/en\/wp-json\/wp\/v2\/comments?post=3722"}],"version-history":[{"count":19,"href":"https:\/\/c2-itsm.com\/en\/wp-json\/wp\/v2\/pages\/3722\/revisions"}],"predecessor-version":[{"id":3750,"href":"https:\/\/c2-itsm.com\/en\/wp-json\/wp\/v2\/pages\/3722\/revisions\/3750"}],"wp:attachment":[{"href":"https:\/\/c2-itsm.com\/en\/wp-json\/wp\/v2\/media?parent=3722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}