{"id":3816,"date":"2025-05-14T20:51:24","date_gmt":"2025-05-15T00:51:24","guid":{"rendered":"https:\/\/dev.c2-itsm.com\/secteur-public\/"},"modified":"2025-10-14T17:51:31","modified_gmt":"2025-10-14T17:51:31","slug":"public-sector-service-management","status":"publish","type":"page","link":"https:\/\/c2-itsm.com\/en\/public-sector-service-management\/","title":{"rendered":"Public sector service management"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-animated\" style=\"--awb-border-sizes-top:0;--awb-border-sizes-bottom:0;--awb-border-sizes-left:0;--awb-border-sizes-right:0;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:50px;--awb-padding-right-medium:50px;--awb-padding-left-medium:50px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-image:url(&quot;\/wp-content\/uploads\/2025\/05\/AdobeStock_631031001-Converted-copy.svg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;--awb-animation-color:var(--awb-color4);\" data-animationType=\"revealInRight\" data-animationDuration=\"0.4\" data-animationOffset=\"top-into-view\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_3_5 3_5 fusion-flex-column\" style=\"--awb-padding-top:50px;--awb-padding-right:150px;--awb-padding-bottom:50px;--awb-padding-left:45px;--awb-padding-top-small:25px;--awb-padding-right-small:25px;--awb-padding-bottom-small:25px;--awb-padding-left-small:25px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-bottom:20px;--awb-font-size:40px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);margin:0;letter-spacing:var(--awb-typography1-letter-spacing);text-transform:var(--awb-typography1-text-transform);font-size:1em;line-height:var(--awb-typography1-line-height);\">Public sector service management<\/h1><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_19);--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-font-size:18px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:300;margin:0;font-size:1em;\">Simplify, centralize, and optimize service delivery to better support citizens, employees, and institutional partners.<\/h2><\/div><div ><a class=\"fusion-button button-flat button-large button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color1);--button_border_color:var(--awb-color6);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:var(--awb-color4);--button_gradient_bottom_color:var(--awb-color4);--button_gradient_top_color_hover:var(--awb-custom_color_19);--button_gradient_bottom_color_hover:var(--awb-custom_color_19);--button_typography-font-family:&quot;Poppins&quot;;--button_typography-font-style:normal;--button_typography-font-weight:600;--button_margin-top:10px;--button_margin-right:0px;--button_margin-bottom:10px;--button_margin-left:0px;\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Plan your demo<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_5 2_5 fusion-flex-column\" style=\"--awb-padding-right:0px;--awb-padding-left:0px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:-100px;--awb-width-medium:40%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:-100px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:25px;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:25px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1200\" height=\"800\" alt=\"A team of public sector professionals collaborating in a modern office meeting room, representing efficient and transparent service management with C2 ITSM\" title=\"Happy middle aged business woman leader working with diverse team at meeting.\" src=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_722370823.jpg\" class=\"img-responsive wp-image-2105\" srcset=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_722370823-200x133.jpg 200w, \/wp-content\/uploads\/2025\/05\/AdobeStock_722370823-400x267.jpg 400w, \/wp-content\/uploads\/2025\/05\/AdobeStock_722370823-600x400.jpg 600w, \/wp-content\/uploads\/2025\/05\/AdobeStock_722370823-800x533.jpg 800w, \/wp-content\/uploads\/2025\/05\/AdobeStock_722370823.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-shadow\" style=\"--awb-height:20px;--awb-amount:20px;background:radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-webkit-radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-moz-radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-o-radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0;--awb-border-sizes-right:0px;--awb-border-color:hsla(var(--awb-color4-h),var(--awb-color4-s),calc(var(--awb-color4-l) - 2%),var(--awb-color4-a));--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-padding-bottom:70px;--awb-margin-top:0px;--awb-background-color:var(--awb-color2);--awb-background-image:linear-gradient(180deg, #ffffff 0%,var(--awb-color2) 100%);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_5_6 5_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:83.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.304%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.304%;--awb-width-medium:83.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-top:0px;--awb-margin-bottom:25px;--awb-font-size:40px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);margin:0;letter-spacing:var(--awb-typography1-letter-spacing);text-transform:var(--awb-typography1-text-transform);font-size:1em;line-height:var(--awb-typography1-line-height);\">Simplify, structure, and improve your public service management<\/h2><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-margin-bottom:40px;\"><p>In an environment where every service counts, whether for citizens, employees, or suppliers, it\u2019s essential to track, organize, and continuously improve how needs are addressed. Modernize the management of requests, interventions, and resources across your ministry, organization, or public institution. Our agile solution helps you strengthen cross-department collaboration, ensure better follow-up on commitments, and improve the overall quality of government operations.<\/p>\n<p>More than 55 ministries, school boards, and health networks across Quebec already trust C2.<br \/>\nWe provide a unified platform to centralize your processes, automate workflows, track assets, and optimize resources.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-color:hsla(var(--awb-color3-h),var(--awb-color3-s),calc(var(--awb-color3-l) - 2%),var(--awb-color3-a));--awb-border-color-hover:var(--awb-color3);--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:40px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-div\" style=\"--awb-text-color:var(--awb-custom_color_19);--awb-margin-bottom:0px;\"><div class=\"fusion-title-heading title-heading-left title-heading-tag\" style=\"margin:0;\">Enhance the citizen experience<\/div><\/div><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Simplify citizen request management<\/h4><\/div><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:3 \/ 2;--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none has-aspect-ratio\" style=\"border-radius:12px;\"><img decoding=\"async\" width=\"1200\" height=\"633\" alt=\"A smiling public service agent using a headset while assisting citizens online, representing efficient and accessible request management through C2 ITSM.\" title=\"AdobeStock_671300841\" src=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_671300841.jpg\" class=\"img-responsive wp-image-2283 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" srcset=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_671300841-200x106.jpg 200w, \/wp-content\/uploads\/2025\/05\/AdobeStock_671300841-400x211.jpg 400w, \/wp-content\/uploads\/2025\/05\/AdobeStock_671300841-600x317.jpg 600w, \/wp-content\/uploads\/2025\/05\/AdobeStock_671300841-800x422.jpg 800w, \/wp-content\/uploads\/2025\/05\/AdobeStock_671300841.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"--awb-margin-bottom:15px;\"><p>Provide a single point of contact to efficiently receive, classify, and process requests from citizens, institutional suppliers, and employees. Centralize information and speed up response times without adding complexity to your operations.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-color:hsla(var(--awb-color3-h),var(--awb-color3-s),calc(var(--awb-color3-l) - 2%),var(--awb-color3-a));--awb-border-color-hover:var(--awb-color3);--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:40px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-div\" style=\"--awb-text-color:var(--awb-custom_color_19);--awb-margin-bottom:0px;\"><div class=\"fusion-title-heading title-heading-left title-heading-tag\" style=\"margin:0;\">Optimize public resources<\/div><\/div><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Manage your public equipment and infrastructure<\/h4><\/div><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:3 \/ 2;--awb-object-position:53% 0%;--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none has-aspect-ratio\" style=\"border-radius:12px;\"><img decoding=\"async\" width=\"1200\" height=\"801\" alt=\"A government IT specialist inspecting data servers in a secure facility, representing organized and centralized infrastructure management with C2 ITSM.\" title=\"Adult bearded engineer in server room\" src=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_249144255.jpg\" class=\"img-responsive wp-image-1923 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" srcset=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_249144255-200x134.jpg 200w, \/wp-content\/uploads\/2025\/05\/AdobeStock_249144255-400x267.jpg 400w, \/wp-content\/uploads\/2025\/05\/AdobeStock_249144255-600x401.jpg 600w, \/wp-content\/uploads\/2025\/05\/AdobeStock_249144255-800x534.jpg 800w, \/wp-content\/uploads\/2025\/05\/AdobeStock_249144255.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-3 fusion-text-no-margin\" style=\"--awb-margin-bottom:15px;\"><p>Maintain a clear overview of your IT equipment, administrative buildings, vehicle fleets, and other infrastructure. Rely on a centralized database to track maintenance, audits, and strategic renewals.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-color:hsla(var(--awb-color3-h),var(--awb-color3-s),calc(var(--awb-color3-l) - 2%),var(--awb-color3-a));--awb-border-color-hover:var(--awb-color3);--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:40px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row\"><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-div\" style=\"--awb-text-color:var(--awb-custom_color_19);--awb-margin-bottom:0px;\"><div class=\"fusion-title-heading title-heading-left title-heading-tag\" style=\"margin:0;\">Ensure transparency<\/div><\/div><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;--awb-margin-right-small:55px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Improve the transparency and performance of your services<\/h4><\/div><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:3 \/ 2;--awb-object-position:51% 35%;--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none has-aspect-ratio\" style=\"border-radius:12px;\"><img decoding=\"async\" width=\"1200\" height=\"633\" alt=\"A public sector employee reviewing digital dashboards displaying key performance indicators, symbolizing transparency and service performance optimization through C2 ITSM.\" title=\"Business Data Analytics Dashboard\" src=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_1174580478.jpg\" class=\"img-responsive wp-image-2147 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" srcset=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_1174580478-200x106.jpg 200w, \/wp-content\/uploads\/2025\/05\/AdobeStock_1174580478-400x211.jpg 400w, \/wp-content\/uploads\/2025\/05\/AdobeStock_1174580478-600x317.jpg 600w, \/wp-content\/uploads\/2025\/05\/AdobeStock_1174580478-800x422.jpg 800w, \/wp-content\/uploads\/2025\/05\/AdobeStock_1174580478.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-4 fusion-text-no-margin\" style=\"--awb-margin-bottom:15px;\"><p>Analyze your commitments, SLAs, and response times with clear, measurable reports. Support continuous improvement across public services by aligning your operations with the expectations of citizens and government stakeholders.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-shadow\" style=\"--awb-height:20px;--awb-amount:20px;background:radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-webkit-radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-moz-radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-o-radial-gradient(ellipse at 50% -50% , var(--awb-color3) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:right top;--awb-border-sizes-bottom:4px;--awb-border-color:var(--awb-color5);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:80px;--awb-padding-bottom:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-image:url(&quot;\/wp-content\/uploads\/2025\/05\/AdobeStock_538828092-e1747318796646.jpg&quot;);--awb-background-size:contain;--awb-flex-wrap:wrap;\" ><div class=\"awb-background-mask\" style=\"background-image:  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1 ;mix-blend-mode:normal;\"><\/div><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-padding-right:10px;--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:60px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:20px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:0px;--awb-margin-right:175px;--awb-margin-bottom:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Maximize the impact of your public services with the C2 platform<\/h2><\/div><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-custom_color_19);--awb-margin-top:15px;--awb-margin-bottom:20px;--awb-font-size:24px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:300;margin:0;font-size:1em;\">Modernize your service management to better support citizens, employees, and suppliers.<\/h3><\/div><div class=\"fusion-text fusion-text-5\" style=\"--awb-margin-right:65px;\"><p>Discover how C2 helps ministries and public organizations centralize service delivery, optimize resource management, and enhance satisfaction among citizens and institutional partners.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat button-large button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--button_typography-font-family:&quot;Poppins&quot;;--button_typography-font-style:normal;--button_typography-font-weight:600;--button_margin-top:20px;--button_margin-bottom:20px;--button_margin-left:0px;\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Plan your demo<\/span><i class=\"fa-external-link-alt fas awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-padding-right:20px;--awb-padding-bottom-small:40px;--awb-padding-left-small:0px;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 1200px + 75px );margin-left: calc(-75px \/ 2 );margin-right: calc(-75px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:37.5px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:37.5px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:37.5px;--awb-spacing-left-medium:37.5px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:37.5px;--awb-spacing-left-small:37.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Citizen and administrative request management<\/h4><\/div><div class=\"fusion-text fusion-text-6 fusion-text-no-margin\"><p>Collect, assign, and track internal and external requests through a unified, user-friendly portal. Optimize handling and reduce response times while maintaining full visibility.<\/p>\n<\/div><div class=\"fusion-text fusion-text-7\" style=\"--awb-font-size:14px;--awb-margin-top:15px;--awb-margin-right:45px;\"><p><a href=\"\/en\/service-desk-itsm\/\">Learn how to centralize your citizen and administrative requests<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:37.5px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:37.5px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:37.5px;--awb-spacing-left-medium:37.5px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:37.5px;--awb-spacing-left-small:37.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-13 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Automate recurring processes<\/h4><\/div><div class=\"fusion-text fusion-text-8 fusion-text-no-margin\"><p>Standardize workflows for requests, renewals, and internal interventions to reduce administrative workload and improve productivity.<\/p>\n<\/div><div class=\"fusion-text fusion-text-9\" style=\"--awb-font-size:14px;--awb-margin-top:35px;\"><p><a href=\"\/en\/business-process-automation\/\">Discover how to automate your service processes<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-top:0px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:00px;--awb-spacing-right-large:37.5px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:37.5px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:37.5px;--awb-spacing-left-medium:37.5px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:37.5px;--awb-spacing-left-small:37.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Optimize material and digital resources<\/h4><\/div><div class=\"fusion-text fusion-text-10 fusion-text-no-margin\"><p>Efficiently manage your IT assets, equipment, buildings, and public resources using a clear, dynamic database.<\/p>\n<\/div><div class=\"fusion-text fusion-text-11 fusion-text-no-margin\" style=\"--awb-font-size:14px;--awb-margin-top:35px;--awb-margin-bottom:45px;\"><p><a href=\"\/en\/asset-management-cmdb\/\">Explore asset and CMDB management<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-right:15px;--awb-padding-bottom:25px;--awb-padding-left:15px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:55px;--awb-spacing-right-large:37.5px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:37.5px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:37.5px;--awb-spacing-left-medium:37.5px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:0px;--awb-spacing-right-small:37.5px;--awb-margin-bottom-small:25px;--awb-spacing-left-small:37.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-15 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Track performance and commitments<\/h4><\/div><div class=\"fusion-text fusion-text-12 fusion-text-no-margin\"><p>Measure response times, service quality, and performance.<br \/>\nAdjust your operations with clear reports and actionable insights.<\/p>\n<\/div><div class=\"fusion-text fusion-text-13\" style=\"--awb-font-size:14px;--awb-margin-top:35px;--awb-margin-right:45px;\"><p><a href=\"\/en\/service-performance-management\/\">Discover our SLA monitoring tools<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:55px;--awb-spacing-right-large:37.5px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:37.5px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:37.5px;--awb-spacing-left-medium:37.5px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:0;--awb-spacing-right-small:37.5px;--awb-margin-bottom-small:25px;--awb-spacing-left-small:37.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:4 \/ 3;--awb-object-position:87% 58%;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);--awb-filter:brightness(125%) contrast(101%);--awb-filter-transition:filter 0.3s ease;--awb-filter-hover:brightness(125%) contrast(100%);\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none has-aspect-ratio\" style=\"border-radius:12px;\"><img decoding=\"async\" width=\"1200\" height=\"800\" alt=\"Three public sector professionals walking up a sunlit staircase and discussing work, symbolizing collaboration, progress, and performance improvement in government operations with C2 ITSM.\" title=\"AdobeStock_588073219\" src=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_588073219.jpg\" class=\"img-responsive wp-image-2620 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" srcset=\"\/wp-content\/uploads\/2025\/05\/AdobeStock_588073219-200x133.jpg 200w, \/wp-content\/uploads\/2025\/05\/AdobeStock_588073219-400x267.jpg 400w, \/wp-content\/uploads\/2025\/05\/AdobeStock_588073219-600x400.jpg 600w, \/wp-content\/uploads\/2025\/05\/AdobeStock_588073219-800x533.jpg 800w, \/wp-content\/uploads\/2025\/05\/AdobeStock_588073219.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-right:15px;--awb-padding-left:15px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:33.333333333333%;--awb-margin-top-large:55px;--awb-spacing-right-large:37.5px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:37.5px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:37.5px;--awb-spacing-left-medium:37.5px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:25px;--awb-spacing-right-small:37.5px;--awb-margin-bottom-small:55px;--awb-spacing-left-small:37.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-16 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Improve incident and security management<\/h4><\/div><div class=\"fusion-text fusion-text-14 fusion-text-no-margin\"><p>Quickly address operational or security incidents while ensuring full traceability and compliance with government regulations.<\/p>\n<\/div><div class=\"fusion-text fusion-text-15\" style=\"--awb-font-size:14px;--awb-margin-top:15px;\"><p><a href=\"\/en\/incident-problem-management\/\">Explore incident and problem management<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-margin-top:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:79px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:right center;--awb-border-sizes-top:0;--awb-border-sizes-bottom:4px;--awb-border-color:var(--awb-color5);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-left:226px;--awb-margin-top:0px;--awb-background-color:var(--awb-custom_color_1);--awb-background-size:;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center fusion-no-small-visibility\" style=\"--awb-padding-bottom:20px;--awb-bg-image:url(&#039;\/wp-content\/uploads\/2025\/07\/cta-secteur-public.png&#039;);--awb-bg-position:right bottom;--awb-bg-size:;--awb-width-large:100%;--awb-margin-top-large:-75px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column fusion-column-has-bg-image\" data-bg-url=\"\/wp-content\/uploads\/2025\/07\/cta-secteur-public.png\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-right:28px;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:0%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-17 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-top:105px;--awb-font-size:36px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\">Ready to transform your public service management?<\/h3><\/div><div class=\"fusion-text fusion-text-16\"><p>Discover how the C2 platform can modernize the management of requests, interventions, and resources across your department or public organization.<\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-custom fusion-button-default button-3 fusion-button-span-no fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color4);--button_border_color:var(--awb-color4);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color1);--button_gradient_top_color_hover:var(--awb-custom_color_19);--button_gradient_bottom_color_hover:var(--awb-custom_color_19);--button_typography-font-family:&quot;Poppins&quot;;--button_typography-font-style:normal;--button_typography-font-weight:600;--button_margin-top:30px;--button_margin-right:0px;--button_margin-bottom:50px;\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Plan a demo<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0;--awb-border-sizes-bottom:0;--awb-border-sizes-left:0;--awb-border-sizes-right:0;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:35px;--awb-padding-right:15px;--awb-padding-bottom:35px;--awb-padding-left:15px;--awb-padding-right-small:55px;--awb-padding-left-small:55px;--awb-margin-top:00px;--awb-margin-bottom:0px;--awb-background-color:var(--awb-color2);--awb-background-image:linear-gradient(180deg, rgba(255,255,255,0) 82%,var(--awb-color1) 100%);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_6 1_6 fusion-flex-column fusion-flex-align-self-stretch fusion-column-inner-bg-wrapper\" style=\"--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-overflow:hidden;--awb-inner-bg-color:var(--awb-color1);--awb-inner-bg-color-hover:var(--awb-color1);--awb-inner-bg-size:cover;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-inner-bg-border-radius:12px 12px 12px 12px;--awb-inner-bg-overflow:hidden;--awb-width-large:16.666666666667%;--awb-margin-top-large:25px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:0%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/blog.c2-itsm.com\/fr\/gestion-incidents-probl%C3%A8me\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:2 \/ 1;--awb-object-position:54% 0%;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-6 hover-type-none has-aspect-ratio\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/blog.c2-itsm.com\/incident-problem-management\" target=\"_self\" aria-label=\"automation-feature highlights\"><img decoding=\"async\" width=\"791\" height=\"529\" src=\"\/wp-content\/uploads\/2025\/05\/automation-feature-highlights.jpg\" class=\"img-responsive wp-image-2231 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"\/wp-content\/uploads\/2025\/05\/automation-feature-highlights-200x134.jpg 200w, \/wp-content\/uploads\/2025\/05\/automation-feature-highlights-400x268.jpg 400w, \/wp-content\/uploads\/2025\/05\/automation-feature-highlights-600x401.jpg 600w, \/wp-content\/uploads\/2025\/05\/automation-feature-highlights.jpg 791w\" sizes=\"(max-width: 800px) 100vw, 200px\" \/><\/a><\/span><\/div><div class=\"fusion-title title fusion-title-18 fusion-sep-none fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-top:15px;--awb-margin-right:10px;--awb-margin-left:10px;--awb-margin-top-small:14px;--awb-margin-right-small:10px;--awb-margin-left-small:10px;\"><h6 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:400;margin:0;\">Incident management: turning disruptions into opportunities<\/h6><\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-4 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color4);--button_border_color:var(--awb-color4);--button_accent_hover_color:var(--awb-color5);--button_border_hover_color:var(--awb-color5);--button_border_width-top:0;--button_border_width-right:0;--button_border_width-bottom:0;--button_border_width-left:0;--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color1);--button_gradient_top_color_hover:var(--awb-color1);--button_gradient_bottom_color_hover:var(--awb-color1);--button_padding-top:0px;--button_padding-right:0px;--button_padding-bottom:0px;--button_padding-left:10px;--button_margin-top:30px;\" target=\"_self\" href=\"https:\/\/blog.c2-itsm.com\/incident-problem-management\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Read article<\/span><i class=\"FAC2Larrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_6 1_6 fusion-flex-column fusion-flex-align-self-stretch fusion-column-inner-bg-wrapper\" style=\"--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-overflow:hidden;--awb-inner-bg-color:var(--awb-color1);--awb-inner-bg-color-hover:var(--awb-color1);--awb-inner-bg-size:cover;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-inner-bg-border-radius:12px 12px 12px 12px;--awb-inner-bg-overflow:hidden;--awb-width-large:16.666666666667%;--awb-margin-top-large:25px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:0%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/blog.c2-itsm.com\/enterprise-service-management-mid-sized-organizations\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-7 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/blog.c2-itsm.com\/beyond-itsm-esm-examples\" target=\"_self\" aria-label=\"Enterprise service management made simple What it really means for mid-sized organizations\"><img decoding=\"async\" width=\"1500\" height=\"750\" alt=\"Enterprise service management made simple What it really means for mid-sized organizations\" src=\"\/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations.jpg\" class=\"img-responsive wp-image-4040\" srcset=\"\/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations-200x100.jpg 200w, \/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations-400x200.jpg 400w, \/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations-600x300.jpg 600w, \/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations-800x400.jpg 800w, \/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations-1200x600.jpg 1200w, \/wp-content\/uploads\/2025\/10\/Enterprise-service-management-made-simple-What-it-really-means-for-mid-sized-organizations.jpg 1500w\" sizes=\"(max-width: 800px) 100vw, 200px\" \/><\/a><\/span><\/div><div class=\"fusion-title title fusion-title-19 fusion-sep-none fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-top:14px;--awb-margin-right:10px;--awb-margin-left:10px;--awb-margin-top-small:14px;--awb-margin-right-small:10px;--awb-margin-left-small:10px;\"><h6 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:400;margin:0;\">Enterprise service management made simple for mid-sized organizations<\/h6><\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-5 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color4);--button_border_color:var(--awb-color4);--button_accent_hover_color:var(--awb-color5);--button_border_hover_color:var(--awb-color5);--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color1);--button_gradient_top_color_hover:var(--awb-color1);--button_gradient_bottom_color_hover:var(--awb-color1);--button_padding-top:25px;--button_padding-right:0px;--button_padding-bottom:0px;--button_padding-left:10px;--button_margin-top:5px;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/blog.c2-itsm.com\/enterprise-service-management-mid-sized-organizations\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Read article<\/span><i class=\"FAC2Larrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_6 1_6 fusion-flex-column fusion-flex-align-self-stretch fusion-column-inner-bg-wrapper\" style=\"--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-overflow:hidden;--awb-inner-bg-color:var(--awb-color1);--awb-inner-bg-color-hover:var(--awb-color1);--awb-inner-bg-size:cover;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-inner-bg-border-radius:12px 12px 12px 12px;--awb-inner-bg-overflow:hidden;--awb-width-large:16.666666666667%;--awb-margin-top-large:25px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:0%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/blog.c2-itsm.com\/itsm-hr-management\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:2 \/ 1;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-8 hover-type-none has-aspect-ratio\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/blog.c2-itsm.com\/itsm-hr-management\" target=\"_self\" aria-label=\"Moderniser la gestion des ressources humaines avec ITSM\"><img decoding=\"async\" width=\"1500\" height=\"750\" src=\"\/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM.webp\" class=\"img-responsive wp-image-2168 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"\/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM-200x100.webp 200w, \/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM-400x200.webp 400w, \/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM-600x300.webp 600w, \/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM-800x400.webp 800w, \/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM-1200x600.webp 1200w, \/wp-content\/uploads\/2025\/05\/Moderniser-la-gestion-des-ressources-humaines-avec-ITSM.webp 1500w\" sizes=\"(max-width: 800px) 100vw, 200px\" \/><\/a><\/span><\/div><div class=\"fusion-title title fusion-title-20 fusion-sep-none fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-top:14px;--awb-margin-right:10px;--awb-margin-bottom:45px;--awb-margin-left:10px;--awb-margin-top-small:14px;--awb-margin-right-small:10px;--awb-margin-left-small:10px;\"><h6 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:400;margin:0;\">Human Resources: bringing efficiency through service management<\/h6><\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-6 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color4);--button_border_color:var(--awb-color4);--button_accent_hover_color:var(--awb-color5);--button_border_hover_color:var(--awb-color5);--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color1);--button_gradient_top_color_hover:var(--awb-color1);--button_gradient_bottom_color_hover:var(--awb-color1);--button_padding-top:0px;--button_padding-right:0px;--button_padding-bottom:0px;--button_padding-left:10px;\" target=\"_self\" href=\"https:\/\/blog.c2-itsm.com\/itsm-hr-management\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Read article<\/span><i class=\"FAC2Larrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-column-inner-bg-wrapper\" 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decoding=\"async\" width=\"600\" height=\"175\" src=\"\/wp-content\/uploads\/2025\/10\/Email-Headeren.png\" class=\"img-responsive wp-image-3573 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"\/wp-content\/uploads\/2025\/10\/Email-Headeren-200x58.png 200w, \/wp-content\/uploads\/2025\/10\/Email-Headeren-400x117.png 400w, \/wp-content\/uploads\/2025\/10\/Email-Headeren.png 600w\" sizes=\"(max-width: 800px) 100vw, 400px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-17 fusion-text-no-margin\" style=\"--awb-margin-top:13px;--awb-margin-right:10px;--awb-margin-bottom:10px;--awb-margin-left:10px;\"><p>Every month, discover articles, news, and more with the C2 newsletter, delivered straight to your inbox.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-7 fusion-button-default-span fusion-button-default-type\" 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href=\"https:\/\/mkt.c2-itsm.com\/hubfs\/40013973\/Toolbox\/Case%20studies\/%C3%89tude%20de%20cas%20C2%20ITSM%20-%20Ville%20de%20Beloeil.pdf?hsLang=fr\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-between fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:2 \/ 1;--awb-object-position:48% 100%;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-10 hover-type-none has-aspect-ratio\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/mkt.c2-itsm.com\/hubfs\/40013973\/CaseStudyC2-EN.pdf\" target=\"_self\" aria-label=\"Beloeil\"><img decoding=\"async\" width=\"1104\" height=\"801\" src=\"\/wp-content\/uploads\/2025\/04\/Beloeil.jpg\" class=\"img-responsive wp-image-1749 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"\/wp-content\/uploads\/2025\/04\/Beloeil-200x145.jpg 200w, \/wp-content\/uploads\/2025\/04\/Beloeil-400x290.jpg 400w, \/wp-content\/uploads\/2025\/04\/Beloeil-600x435.jpg 600w, \/wp-content\/uploads\/2025\/04\/Beloeil-800x580.jpg 800w, \/wp-content\/uploads\/2025\/04\/Beloeil.jpg 1104w\" sizes=\"(max-width: 800px) 100vw, 200px\" \/><\/a><\/span><\/div><div class=\"fusion-title title fusion-title-21 fusion-sep-none fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-top:14px;--awb-margin-right:10px;--awb-margin-bottom:10px;--awb-margin-left:10px;--awb-margin-top-small:14px;--awb-margin-right-small:10px;--awb-margin-left-small:10px;\"><h6 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:400;margin:0;\">Case Study: the city of Beloeil used the C2 Platform<\/h6><\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-8 fusion-button-default-span fusion-button-default-type\" 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aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-3816","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Public sector service management | C2 ITSM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/c2-itsm.com\/en\/public-sector-service-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Public sector service management | C2 ITSM\" \/>\n<meta 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