Optimize IT and operational management in healthcare

Simplify asset, request, and process management to better support medical staff and enhance patient services.

A smiling doctor wearing a mask greets a young child sitting on their mother’s lap, symbolizing compassionate and efficient healthcare supported by C2 ITSM.

Why choose C2 and ITSM for healthcare

In a field where every second counts, operational efficiency and compliance are essential. C2 supports healthcare organizations with a complete platform to manage services, resources, and IT interventions, improving the quality, speed, and reliability of support for clinical teams.

Simplify medical operations

Streamline clinical request management

A smiling healthcare worker high-fives a young patient in a wheelchair, symbolizing collaboration and responsive care supported by C2 ITSM.

Centralize the intake, prioritization, and resolution of IT and clinical requests from medical staff. Ensure fast response times and prevent critical interruptions in patient care.

Strengthen regulatory compliance

Track healthcare SLAs and improve service quality

A doctor reviews patient information on a tablet beside a laptop, illustrating efficiency and compliance in healthcare IT management.

Monitor response times and service-level agreements to ensure compliance with healthcare standards. Optimize your processes to deliver reliable, fast, and compliant support for medical teams.

Optimize essential resources

Manage medical equipment and infrastructures

Hospital staff walk down a bright corridor pushing medical equipment, representing streamlined infrastructure and asset management in healthcare.

Maintain full visibility on the condition and usage of critical assets, medical devices, IT systems, labs, and vehicles, through an intuitive CMDB and asset management system designed for healthcare and technology environments.

Optimize your healthcare service management with C2

Support your medical teams and enhance patient experience with simpler, centralized operations.

Discover how C2 and ITSM can modernize the management of requests, assets, and internal processes. Streamline medical workflows, reduce response times, and improve the quality of services provided to patients and care teams.

Centralize your service management

Offer a single portal for clinical, IT, and administrative requests to better coordinate daily operations.

Unify your systems and applications

Reduce complexity by consolidating access to clinical tools, software, and equipment within one unified platform.

Manage medical assets and equipment

Track the status, maintenance, and replacements of your medical and IT assets with ease.

Automate administrative processes

Simplify staff onboarding, access management, and maintenance workflows through intelligent automation.

Manage cybersecurity incidents

Protect sensitive healthcare data and respond efficiently to IT security incidents in clinical environments.

A nurse gently assists an elderly patient in a bright hospital room, symbolizing compassionate care and streamlined operations powered by C2 ITSM.

Ready to enhance your IT and operational management in healthcare?

Discover how the C2 platform helps hospitals, CIUSSS, and clinics optimize their resources, strengthen compliance, and improve support for medical teams.

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Case Study: the city of Beloeil used the C2 Platform