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Why choose C2?

With so many ITSM solutions out there, why choose C2 ITSM?
The answer is simple: our platform is built to deliver exceptional value, unmatched flexibility, and an experience perfectly aligned with the realities of today’s IT managers.

Here’s what makes the C2 platform stand out:

: Icône de mise en œuvre facile – une ampoule connectée à un engrenage symbolisant l’innovation et l’efficacité

Fast, simple implementation

Get started easily, no hassle, no waiting.

C2 ITSM integrates smoothly into your organization with minimal disruption.
Our intuitive interface and simplified deployment process ensure a quick start, without endless training or unnecessary complexity.

Icône d’un écran avec engrenages et clé – automatisation des processus ITSM et gestion technique simplifiée

Tailored to your ITSM processes

Your processes. Your rules.

Why adapt to a rigid system when it can adapt to you? C2 offers advanced customization options to align with your unique workflows: automated processes, integrations with your tools, and personalized dashboards. Our platform evolves with you.

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Local, responsive support

Real help from experts who understand your challenges.

Our North American-based support team delivers fast, human responses, no bots, no long waits.
We’re here to help you succeed with guidance tailored to your IT management reality.

Icône d’un plant poussant sur des pièces de monnaie – valeur durable et retour sur investissement

Optimized value for your needs

Big results, without the big budget.

C2 brings enterprise-grade capabilities without the hidden costs that often come with other solutions. With transparent pricing and an all-in-one platform, you get no surprise, just an excellent return on investment.

Icône de soutien professionnel dédié – deux mains entrelacées illustrant la collaboration et le partenariat

Your strategic IT co-pilot

An expert team at your fingertips.

Our business analysts come from diverse industries, allowing them to truly understand your challenges. They help you optimize how you use the platform, analyze your processes and priorities, and adjust as your organization evolves. It’s like having a trusted IT co-pilot by your side, every step of the way.

“Efficiency has greatly improved in the way we handle requests, and we’ve truly seen the benefits of standardized forms and automation within the tool.”

Guillaume – Conseiller technique dans le secteur public

C2 helped the organization centralize its services and boost overall efficiency. The HR, contract management, finance, and communications departments all adopted the platform, which streamlined processes and significantly accelerated request management.

Improve the quality of your IT services today.

Bring order to the chaos of IT services

Here’s how C2 supports system administrators and IT directors:

ITSM experts since 2008

Flexible named or concurrent licences to fit your needs

Certified in ISO 27001, SOC-2 Type II and ITIL v4

Start with what truly matters and grow at your own pace

Frequent educational webinars and a vast online resource library

A full team of analysts to turn your ideas into real, measurable actions, faster

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Enterprise service management made simple for mid-sized organizations
Human Resources: bringing efficiency through service management

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Case Study: the city of Beloeil used the C2 Platform
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