Privacy Policy statement

C2 Innovations Inc. (“C2 Enterprise”), a Sherweb Inc. (“Sherweb”) company, provides this Privacy Policy Statement to explain its privacy practices to its clients, contacts, or any other person who visits its website www.c2-itsm.com (the “Site”) or conducts transactions with C2 Innovations.

This privacy policy explains how C2 Innovations uses and protects the Personal Information you give C2 Innovations when you use the Site.

1. C2 Innovations’ Commitment to Privacy

At C2 Innovations, this Privacy Policy Statement provides you with details regarding: (1) why we collect “Personal Information”; (2) what we do with that information; (3) the steps that we take to ensure that access to that information is secure; (4) who you should contact if you have questions and/or concerns about our policies or practices.

Since we regularly review our policies and practices, your comments are always welcome. We reserve the right to change this Privacy Policy Statement at any time. We will alert you that changes have been made by indicating at the top of the Privacy Policy Statement the date that it was last updated. We encourage you to review our Privacy Policy Statement to make sure that you understand how information that you provide will be used.

2. What is “Personal Information”?

“Personal Information” includes information that alone or when in combination with other information may be used to readily identify, contact, or locate you or a specific individual.

3. When we collect “Personal Information”

We do not automatically gather any “Personal Information” from you, except when it is provided to us voluntarily by the site visitor with their consent. Site visitors can visit the public sections of our website without revealing any “Personal Information”. C2 Innovations does reserve the right, however, to collect and perform statistical analysis of the Internet traffic of the C2 Innovations’ website for its internal use. However, information collected does not allow C2 Innovations to identify any individual or any “Personal Information” of the visitor.

4. How we use “Personal Information”

As part of our business operations, we hold and use certain “Personal Information” pertaining to our members in order to process your requests, provide you with membership services and to understand.

5. We do not share “Personal Information”

As outlined above, from time to time, we engage unaffiliated third parties to perform certain services or provide promotional services to our members. In these circumstances, the «Personal Information” that the third party receives is limited to only the information held by us that they need in order to render their services to us. In addition, we share “Personal Information” with C2 Innovations’s affiliated companies, including Sherweb Inc.

We will disclose “Personal Information” if a law, regulation, search warrant, subpoena or court order legally authorizes us or requires us to do so.

We do not sell, rent, share or disclose any “Personal Information” we hold or make our list available to others without your consent.

6. Accuracy

To ensure that the “Personal Information” you provided is accurate, complete and up to date, we urge you to provide us with updates regarding such information and to inform us of any errors affecting the «Personal Information” that we hold.

7. Cookies

The C2 Innovations Site uses “Cookies” and related technologies to help you personalize your online experience and in our electronic communications with you. A cookie is a text file that is placed on your hard disk by a web page server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies and related technologies is to provide a convenience feature to save you time. It is also to tell the web server that you have returned to a specific page. For example, if you personalize C2 Innovations’ pages, or register with C2 Innovations’ sites or services, a cookie helps C2 Innovations to recall your specific information on subsequent visits. This simplifies the process of recording your “Personal Information” and return user log in. When you return to the Site, the information you previously provided can be retrieved.
You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site you visit.

8. Security Measures

We will continue to keep in place security measures in an effort to protect the “Personal Information” held by us from unauthorized use, access, disclosure, distribution, loss or alteration. Access to “Personal Information” will be restricted to our authorized personnel who require the information in order to perform their duties properly. In addition, access will be limited to only that information that is strictly necessary for the performance of those duties.

9. C2 Innovations Marketing Communications and Emails

When you provide C2 Innovations with “Personal Information”, C2 Innovations and Sherweb may communicate with you using the information you have given us to provide you with information we think may be of interest to you as permitted by law.

If you receive an email from C2 Innovations and are not the intended recipient, you are hereby notified that any retention, dissemination, distribution or copying of the email or any information contained within is strictly prohibited and is deemed confidential. Please notify us if you have received an email in error.

10. Contact us

Sherweb Inc. has appointed Peter Cassar from our Sherbrooke office as Privacy Officer, to oversee compliance with this Privacy Policy and applicable privacy laws. If you have any questions about Sherweb’s Privacy Policy, its commitments or practices, please contact us by email at: privacy@sherweb.com, or at our mailing address below:

95 South Jacques-Cartier Blvd, Suite 400
Sherbooke (QC) Canada
J1J 2Z3

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