Customize your ITSM environment to bring structure to your services with
A solution that adapts to your needs
Create a single reliable point of contact to manage all your relationships, impacts, services and
inventory. Leverage a full-scale configuration management database to keep a clear view of users and IT
With C2, it’s customizations galore. Implement best practices rapidly to improve agility, drive change
management and reduce downtime.
Boost your operations
Inventory import and asset discovery
Synchronize software and hardware data import
Integrate with third-party tools
Batch data import or enter manually as needed
IT asset management
Share resolved queries
Communicate with other team members
Reference tickets for fast closing
Link a query to an assigned configuration element
Sort and view fields by group
Use the custom field capability
Planned changes and CAB workflow
Identify sources of risk and dependencies
Ensure complete compliance
Locate critical equipment
Set values automatically
Save time by automating processes through configuration database management (CMDB).
Monitor equipment and manage licenses
Maintain your IT assets and keep track of them through proactive configuration management. Do not miss a
single renewal date.
Customize IT asset categories
Adapt categories using custom fields and manage relationships—link tickets to equipment or customers.
Unpack all the benefits of robust IT service management
Shape your long-term success with customer-centric services—at an accessible price point. Discover the power of C2.