Simplify and categorize requests and processes to attain higher SLAs and improve
Speed up your service delivery
C2 supports a flexible incident management process to achieve better response time with quick ticket
categorization. Published on a self-service portal, a service catalog filtered by company, team or
department makes it much easier for your personnel to provide support.
C2’s simple and flexible user portal and knowledge base helps facilitate collaboration and communication
between all stakeholders from simple requests to complex projects.