Run a smarter city
Bring your municipal government out of chaos and
towards control with a fully connected ITSM.
Run a smarter city
Bring your municipal government out of chaos and towards control with a fully connected ITSM.
Let’s talkTransform your services
Connect your
processes
thanks to automated IT workflows, lean management and customizable reports for staff and officials
Connect your
municipality
through advanced CMDB, asset management accessible anywhere and integration across all municipal services
Connect your
municipality’s people
with a secure self-service portal featuring seamless request categorization and anonymization of personal data
Get real results
The head of the City of Belœil’s IT Division swapped
complex outdated processes for automated workflows.
“We now have a centralized and personalized portal. Employees and citizens can make a request, quickly receive an acknowledgment of receipt and it is easy to follow up.”
Vincent Marcoux Head of IT – City of Belœil, Canada
1500 tickets handled per month with 70% Level 1 resolution.
Subsidy processing time decreased from 3 weeks to 7 minutes.
“If, for example, several requests come from the leisure department, we will come once to do all the necessary work, which allows us to better organize our interventions.”
Jean BissonnetteIT Director – City of Candiac, Canada
Efficient service delivery
Achieve better response time with quick ticket categorization. A service catalog filtered by team or department makes it much easier for your personnel to provide support and transparency.
Powerful automation
Approvals, notifications, recurring tasks, prioritization and beyond – once set up, you’ll control the workflows to ensure you’ll handle all requests quickly and completely.
Full visibility
Leverage a full-scale configuration management database to keep a clear view of your assets and inventory, whether it’s for real property, infrastructure, utilities or more.
Delighted residents
Ease workload thanks to self-service. This customizable space allows you to provide an experience tailored to your residents’ needs.
Still too busy putting out fires?
Here’s how C2 is different:
Experts on ITSM for cities
since 2008
24/7 North American support
6 ITIL v4 certified processes
Fully ISO 27001 and
SOC-2
Type II
certified
Financially backed 99.9%
service level guarantee
One affordable price with
no costly add-ons
See C2 in action
We’ll pinpoint your needs in a live demo, draft a tailored
plan proposal and help you implement your custom-made solution.